How To Fix “Can’t Delete Messages On Messenger” [Solved]

In this article, you’ll learn how to fix “can’t delete messages on Messenger”. Also, the reason you encountered this error?

“Can’t delete messages on Messenger is a common issue that users experience while using the app.

If you ever felt the need to delete your older messages, but encountered an issue preventing you from deleting them. Can’t delete messages on Messenger is influenced by some factors.

In this article, you’ll learn how to fix “can’t delete messages on Messenger”. Also, the reason you encountered this error?

Why Can’t I Delete Messages on Messenger?

Can’t delete messages on Messenger is caused by many factors. Before we show you how to fix this issue, you need to first identify the possible causes.

If you mistakenly sent a wrong message or want to delete your messages in the group chat.

Further below are some of the reasons you can delete messages on Messenger.

You’ve been blocked
Technical glitches and bugs
You’ve been unfriended on Messenger
Messages were archived
You already removed the messages.
No internet connection

If the person blocked you after you sent the message, it becomes impossible to delete the message. You can delete chats if you’re blocked by the recipient.

You can’t delete messages on Messenger if you’ve already archived the messages. Messages in the archive can’t be deleted.

If you’ve been unfriended by the person, you won’t be able to delete messages on Messenger. You can’t send or delete messages when someone unfriends you.

You can’t delete messages in group chat if the message is not available or you’ve already removed the messages. If you want to delete a message and unintentionally choose “Unsend for you” instead of “Unsend for everyone, you can’t delete the messages.

If you’re not an administrator in a group, then it may be impossible to delete messages on the group. The only exception is if the group admin permits you.

If you’re unable to see the messages in the individual chat, then the recipient has deleted the messages for everyone.

You need to have an active internet connection to be able to delete messages. If you forgot to enable your mobile data or you forgot to connect to the WiFi connection, then you can’t delete messages on Messenger.

Technical glitches and bugs can disrupt server functionality causing you not to be able to delete messages.

How To Fix “Can’t Delete Messages On Messenger”

Enable Internet Connection

You can fix can’t delete messages on Messenger once you enable your internet connection. You can only delete messages if your internet connection is active.

Also, check your WiFi connection, and ensure the cable is connected to the right port on the router. Also, consider changing the area if your phone’s mobile network provider is not stable.

Update the Messenger App

Using an older version of Messenger can prevent deleting messages. To resolve this issue, you need to update the Messenger app to the latest version.

You need to go to the Play Store or App Store to download the latest version of Messenger. Updating Messenger can fix technical glitches and bug issues the previous version has.

Clear Messenger Cache Files

Another fix to can’t delete messages is to clear the app cache files. Leaving Messenger Cache for too long can make the app unstable. You need to frequently clear your Messenger cache to fix can’t delete messages and other unknown issues.

Here is how to clear your Kik app Cache: Press and hold the Messenger app »»» Tap App info »»» Storage »»» Tap Clear data »»» Clear Cache.

Restart Your Device

Restarting your phone is one of the quick troubleshoots if you can’t delete messages on Messenger. Restart your phone and after the phone has finished loading the apps, then open Messenger and you should be able to delete messages.

Contact Facebook Support

If the issue persists after trying all these fixes, then you need to contact Facebook support to help fix the issues for you.

You can reach the Messenger support team through the app.

Launch the Messenger app and tap the three lines at the top right corner of the screen.
Tap the Settings, the Gear icon at the top.
Scroll down to “Safety” and tap Report a technical problem or Help.

Follow the instructions on the screen and describe the nature of the issue.

Messenger support team can help fix can’t delete messages, if other fixes in this guide didn’t work for you.

Conclusion

You can easily fix can’t delete messages on Messenger if you follow the instructions in this guide.

However, you can easily contact Facebook Messenger support to help you resolve this issue if any of the fixes don’t work.

FAQs on How To Fix “Can’t Delete Messages On Messenger”

Why can’t I unsend a message?

You are unable to unsend messages due to technical glitches and bugs, you’ve been blocked or the person unfriended you, you archived the messages and forgot, and have no internet connection. You can’t possibly delete any messages if you encounter any of these issues.

FURTHER READING

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