In this article, you will learn how to fix Facebook Messenger not showing and some of the reasons your stories aren’t showing up.
There are a number of reasons why your Facebook Messenger stories are not showing up. You might experience this issue due to network problems, an older version of Messenger app, technical issues with the app and others.
Stories on Facebook Messenger lets you share fun memories and experiences which will be visible to your friends for 24 hours.
If you have encountered issues with Facebook Messenger not showing your friends’ stories, then you should continue reading this article.
In this article, you will learn how to fix Facebook Messenger not showing and some of the reasons your stories aren’t showing up.
Why Can’t I See Stories On Facebook Messenger?
Facebook Messenger stories not showing happens for a number of reasons. So let’s look at some of the reasons below.
One of the many reasons you might encounter Facebook Messenger stories not showing is If in the past you muted someone’s stories or did it accidentally, you won’t be able to see their stories. And when they share their stories, they will not appear on your Messenger story tab until you unmute the person.
The second reason is when someone shares their stories and then hides them from you.
If you’re online on Messenger and your friend shared a story and you refreshed the app and the story suddenly disappears. The person has hidden the story from you.
Also, if someone’s story suddenly disappears when you refresh the Messenger app, there’s also a possibility that the account has been deactivated.
Another reason Facebook Messenger stories not showing is if you have a bad Internet connection or you’re in an area where your network provider is poor. The network issue can be from your mobile cellular data or your WiFi router got disconnected.
If you are using an outdated Messenger app, you need to update the app. Sometimes outdated Messenger apps can make your friends’ stories not show up.
When Messenger is down or having technical issues with their server. It can cause stories not to appear on the app.
These are some of the reasons you might come across Messenger’s story not showing.
Also Read: Fix Facebook Messenger Not Sending Messages [16 Ways To Do It]
How To Fix Facebook Messenger Stories Not Showing
Check Your Internet Connection
You need to check your internet connection. If you’re using mobile data and you are experiencing Messenger stories not showing, you need to switch to a WiFi connection.
Also, check your router and change the port if you’re still experiencing the issue. You can change to mobile cellular data if your WiFi network is bad.
Also, change your mobile network settings. If you’re using a 5G phone and the 5G network is poor in your area, then you need to change your network type and switch to a 4G LTE network.
For those using mobile data, you need to turn on airplane mode for about 5-10 seconds, then turn it back off.
Refresh And Restart Messenger App
Refreshing and restarting Messenger can also fix Facebook Messenger stories not showing. You need to refresh and if the app is unresponsive close the app and restart it back again.
If Messenger app is running in the background, you can force stop it. Before you can force-stop Messenger, you need to ensure the app is open and running in the background.
For Android users, if you want to force Messenger app. If you’re still on the Messenger app, then minimize the app.
Open phone settings »»» Scroll down to apps, tap to open »»» Manage apps »»» Look for Messenger app and tap to open »»» Force stop »»» Ok.
Warning: If you’re having issues with system apps, do not force stop it because if you force the app it can cause the app to misbehave or become unresponsive.
Clear Messenger Cache
You need to frequently clear Messenger Cache files to avoid issues like Messenger story won’t show top. Clearing the app cache files can help fix this problem for you.
Cache files can sometimes be corrupted and can cause Facebook Messenger stories not to show.
When you clear your cache files, it removes all the unnecessary files that Messenger doesn’t use.
To clear your cache files. Press and hold Messenger app »»» App info »»» Storage »»» Clear Data »»» Clear cache.
Follow the instructions to clear Messenger cache files for Android users.
For iPhone users, you need to open the Settings app on your phone, scroll down to apps and look for the Messenger app. Tap the app. Then, tap offload to clear cache files on your iPhone.
Unmute The Person To See Their Stories
If you muted someone’s stories on Messenger, now is the time to unmute the person to see their stories.
To ensure that you have not mistakenly muted someone’s story, you need to check your Messenger settings to unmute the person.
Unmuting the person’s story can fix Messenger stories not showing.
- Open Messenger app
- Tap the three horizontal lines at the top left corner of the screen.
- Tap the Settings (gear icon) top right corner of the screen.
- Scroll down, and under preferences. Tap Story
- Tap the Stories you’ve muted to see all the people you muted their stories.
- Tap Unmute next to the name of the person to start seeing their stories again.
If someone hides their stories from you, you can’t do anything. All you need to do is wait for the person to stop hiding their stories from you.
Also Read: Why Did My Facebook Messenger Messages Disappear?
Update Messenger App
If you fall into the category of people who don’t like updating their apps. Now is the time to update the app.
Updating Messenger can fix your Messenger story problem.
Ensure you always stay updated with the latest Messenger app. Older versions can cause problems for you, including Messenger stories not showing.
To update Messenger app, go to Play Store and search for Messenger, then tap the update button to download the latest version of the app.
iPhone users, you can update the app on the Apple store.
Restart Your Device
If you have changed your network settings, clear Messenger Cache files and restarted the app. Then you need to restart your device to help you fix Messenger stories won’t show up.
For Android users, if you want to restart your phone, press and hold the power button. Then tap Restart/Reboot to restart your phone.
Uninstall and Reinstall The App
If the problem persists, you can also fix Facebook Messenger stories not showing if you uninstall the Messenger app from your phone and reinstall the app again.
If after updating the app and the problem continues, then uninstall and reinstall Messenger back on your phone.
After reinstalling back Messenger, open the app and you will be able to see the Messenger stories.
For Android users, press and hold the Messenger app, then tap uninstall to remove the app and all its data from your phone.
To reinstall, go to Google Play Store, search for Messenger, then tap install to reinstall the app back to your phone.
iPhone users, if you want to uninstall the app from your phone, open the settings app on your iPhone, scroll down to apps and look for Messenger. Tap to open the app. Then, tap delete to uninstall the app from your iPhone.
To reinstall, go to Apple Store, search for Messenger and install the app back to your phone.
Once Messenger has finished installing. Open the Messenger and enter your login details. Once you’ve logged in to your account you will be able to see stories.
Use Facebook Lite or Messenger Lite
If you have, try all the options above, then you need to download either Facebook Lite or Messenger Lite. Switching to Facebook Lite you will fix Messenger stories not showing.
You will be able to see your friends’ stories when you switch to Messenger Lite.
You can also use the Facebook app to view stories if your friends’ stories in Messenger not showing up.
Facebook Web
The Facebook web is another option that can fix Messenger stories not showing.
Open any web browser on your phone. Go to facebook.com and log in to your account. You will be able to see stories using the Facebook web.
Conclusion
Facebook Messenger stories not showing is a common issue that usually occurs when you have a bad Internet connection, you muted someone’s story or either Messenger is down or the app is experiencing technical issues.
You fix this issue with the fixes mentioned in this article. Just go through the fixes and follow every instruction and you will be able to fix Messenger stories not showing.
